Shipments are sent via Royal Mail from the United Kingdom. Orders placed between Monday and Friday by 3:00 pm GMT (excluding public or bank holidays) will be shipped on the same day as the order was placed. Orders placed after 3:00 pm or on public/bank holidays will be processed and shipped the next business day. Orders placed on Saturdays or Sundays will ship the following Monday (excluding public or bank holidays).

A confirmation of your order shipment will be emailed to the address used when placing your order

UK Shipping

METHOD COST EXPECTED DELIVERY TRACKING
Royal Mail First Class £4 1 – 3 Business days No
Royal Mail Next Day £12 1 Business days (if ordered before 3 pm weekdays) YES

EU Shipping

METHOD COST EXPECTED DELIVERY TRACKING
EU Flat Rate £8 3 – 5 Business Days No

International Shipping

METHOD COST EXPECTED DELIVERY TRACKING
International Flat Rate $15 5 – 14 Business Days No

For international orders, you may be responsible for any incurred import duties and taxes on your order depending on the country in which you reside. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. You may contact your customs office for additional information regarding import duties from the UK.

If you would prefer an alternative shipment option, please contact us and we will do our best to accommodate your requirement.

Lily and the Lamplight is not responsible for lost or damaged packages. If your package has been lost or damaged, please contact us and we can help you get in contact with the postal service responsible for your order to aid you in filing a claim.